Refund and Cancellation Policy

This policy explains how billing, cancellation and refunds work for WP Guard subscriptions. It forms part of our Terms and Conditions. It does not limit any rights you have that cannot be excluded under the Australian Consumer Law.

Last updated: 29 July 2026

Our plans and billing

• Free Scanner is free. There is nothing to cancel and nothing to refund.
• Pro is billed annually.
• Guaranteed is billed annually.

Your subscription begins when your first payment is taken and renews automatically for a further term unless you cancel before the renewal date. All prices are in US dollars.

Cancelling your subscription

You can cancel at any time from your account or by contacting support@wpguard.ai. When you cancel, your plan will not renew for the next term. Your current features, and for Guaranteed your cover, continue until the end of the term you have paid for.

Refunds

If something is not right, contact us first at support@wpguard.ai. We would rather understand the problem and put it right. Where a refund is due under this policy or under law, we process it to your original payment method.

One-time recovery or cleanup work quoted separately before your site joins Guaranteed is agreed in advance. Where that work has been carried out, it reflects time already spent by our team.

Your consumer rights

If you are in Australia, our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy or our Terms limits those rights. If you are in another country, you may have similar rights under your local law.

Questions

Contact support@wpguard.ai and a real person will help.